Frequently Asked Questions
Everything you need to know about your 911supply experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our dimensions for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
At 911supply, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize high-grade, durable materials built to last.